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Returns & Exchanges

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 14 days from the date of purchase. 

Fulfilment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase.

Pierced earrings and other pierced body jewellery unless faulty are non-returnable.

Prior to accepting a return, please use the RMA option via your account to request a RMA number, we cannot accept returns without a pre-approved RMA number.